Chart Energy and Chemicals Inc.
Sales Engineering Manager
Primary responsibilities include product selection and product application as well as sales and marketing requirements for a high tech, brazed aluminum heat exchangers and other complementary products.
Essential Duties and Responsibilities
include the following. Other duties may be assigned.
Custom design and application of brazed aluminum heat exchangers for air separation, hydrocarbon processing and other applications. Design responsibilities include detailed thermal/hydraulic and preliminary mechanical design solutions.
Sales/Application Engineer will pursue: optimized, low-cost, manufacture- able heat exchanger (BAHX) and packaging (MSD) solutions that meet the technical specifications and expectations of our customers.
Review client inquires for technical and commercial requirements.
Prepare portions of or complete client proposals (as appropriate). Proper coordination with other personnel and departments will be required to obtain costing, pricing, scheduling, manufacturing capabilities, legal, finance and other required inputs.
Communicate with customers and Chart sales representatives as required to fully understand all technical and/or commercial requirements. Travel to the client offices for pre-award meetings or clarification meetings assisting senior sales engineers as required.
Work with Development Engineers to develop and implement improvements to the calculation methods and functionality of the thermal/hydraulic and preliminary mechanical design tools.
Handle special marketing projects, including such items as customer presentations, sales literature, etc. as required.
Expected that with experience, the candidate will transition into a senior sales engineer role with outside sales responsibility.
Dealing with Ambiguity
Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships; can be both win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
Is effective in a variety of formal presentation settings: one-on-one, small and large groups, with peer, direct reports, and bosses; is effective both inside and outside the organization, on both cool data and hot controversial topics; commands attention and can manage group process during the presentation; can change tactics midstream when something isn't working.
Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.
Drive For Results
Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Picks up on technical things quickly; can learn new skills and knowledge; is good at learning new industry, company, product, or technical knowledge-like Internet technology; does well in technical courses and seminars.
Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong written and verbal communication skills with emphasis on the ability to sell ideas and concepts to others (customers and/or other employees).
Driven, self-starter with the ability to accomplish goals in a timely manner. Must also be able to change priorities quickly to adapt to a fast moving project situation.
Organized and a logical thinker.
Possess a high level of versatility and empathy. Be able to work well with people at all levels of an organization, including customers and field sales personnel.
Willingness to travel up to 15% of the time, including overseas, and meet customers in face-to-face situations.
Interested in a career for a technical sales.
Strong background in thermodynamics and heat transfer
Experience with HYSYS, HTFS MUSE Software.
Knowledge of computer programming.
Excel, Word, PowerPoint (Office) experience
Education and/or Experience
: Bachelor of Science degree in Mechanical or Chemical engineering (minimum GPA 3.0) from a four-year college or university; and one to two semesters of coop or internship experience in an engineering capacity.
: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
To perform this job successfully, an individual should have knowledge of Design software; Development software; Internet software; Manufacturing software; Spreadsheet software and Word Processing software.