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Technical Manager

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WestRock Company

Fernandina Beach, FL

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Technical Manager - Fernandina Beach, FL

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Technical Manager - Fernandina Beach, FL

Fernandina Beach / Florida / United States

About WestRock

About WestRock WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRocks 45,000 team members support customers around the world from more than 300 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at ****************.

Technical Manager - Fernandina Beach, FL

North 8th Street

Fernandina Beach, Florida, 32034

United States

Career Opportunity:

The Technical Manager is a trusted, senior level position in the mill that is responsible for:

Mill Product Quality Management

Quality Management Systems and ISO Certification/Compliance

Coaching/Mentoring Entry Level Engineers as future operations leaders

Providing Technical Resources for the Entire Mill

This position is responsible for developing and managing a technically comprehensive quality program for a fully integrated paper mill.

What you need to succeed:

Required Qualifications

- Bachelors degree in Chemical Engineering and/or Pulp and Paper Science or the equivalent of 10 - 15 years of pulp and paper industry experience.

- Must possess in-depth understanding of pulp and paper production

- Should have prior experience in Total Quality Management/Continuous Improvement or Lean manufacturing

- Must possess skills in data analysis and trending

- Eligible to work in the United States

Required Competencies

- Drive and excellent work ethic

- Able to stand alone, while carefully considering the input and suggestions of others

- Ability to promote and lead safety awareness

- Strong interpersonal, team and leadership skills

- Well-developed written and verbal communication skills

- Must be able to work with all levels of the organization

- Must be capable of effective multi-tasking

How you will impact WestRock:

The Technical Manager will perform the following work functions:

- Work with Operations to ensure finished products meet customer expectations, all products are produced and shipped as scheduled, and that quality issues in all departments are addressed.

- Develop entry level Engineers/Co-Ops/Interns.

- Manager for all new process engineers that are recent college graduates.

- Oversee all project assignments

- Assess performance

- Provide mentoring/guidance

- Coach and train employees to understand and comply with the mill quality system.

- Lead Operational Excellence in the Technical Department and coach daily KPIs, Metrics, Problem Solving, system improvements, and overall management of the Balance Scorecard initiatives.

- Develop team and proactively seek out opportunities for product improvement trials, chemical trials, etc.

- Lead the Tall Oil department.

- Direct and manage activities of the Technical department consistent with the mills and companys goals and objectives.

- Establish departmental objectives, priorities, and strategies.

- Provide both technical and managerial leadership for the department.

- Responsible for customer relationship development and complaint follow-up.

- Serve as a liaison to corporate and to customers through various reporting methodologies, including verbal, written, and our Customer Contact Program.

- Responsible for mill QMS, quality control and product improvement activities for the mill operations.

- Develop and implement quality programs, including RTT (Run-To-Target), center-lining, statistical process control, etc.

- Managing all testing labs to ensure optimal utilization of personnel.

- Serve as liaison with all production units to achieve optimal quality and work as part of a team with operating departments.

- Work with the Environmental Department to ensure that Safety Data Sheet information for all chemicals used, stored, or generated at the mill are accessible and maintained in the Technical Department.

- Serves as a member of the mill Lead Team in setting both strategy and policy.

- Serve as a behavioral change agent responsible for promoting mill culture, including commitment to quality, and organizational effectiveness among all employee groups at this site.

What we offer:

Corporate culture based on integrity, respect, accountability and excellence

Comprehensive training with numerous learning and development opportunities

An attractive salary reflecting skills, competencies and potential

A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.


If this sounds great to you and you think you fit in, please submit your application. We want to hear from you!

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.

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WestRock Company is creating and maintaining a diverse workforce. For us, diversity and inclusion are business drivers and we take it very seriously. It all starts with a diverse employee base operating in an inclusive environment. An environment where everyone feels valued and respected.

Click here to find our Affirmative Action and Equal Employment Opportunity policy statement.

Westrock participates in E-Verify

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We do understand that some of our candidates may require a reasonable accommodation to complete any part of the WestRock application process, including use of this website. If this is the case for you, please contact us at: EMAIL: ****************************** OR PHONE: 1-************. Only phone calls pertaining to disability assistance will be returned. One of our Talent Acquisition or Human Resources members will work with you to provide alternative means to submit your application.

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Company info

WestRock Company
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Company Profile
WestRock makes consumer and corrugated packaging solutions that give our customers a winning edge in the global marketplace. We partner closely with customers on everything from beverage packs and pizza boxes to trigger sprayers and fragrance pumps to paperboard used for a wide variety of packaging and shipping containers. We consider ourselves to be part of their team – as we strive for continuous improvement together.

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